I'm an engineer and have worked various roles in IT service, infrastructure and delivery, and customer success - from handling client escalations and managing incident response, to leading an incredibly capable team of individuals in successfully handling IT migrations for over 5 years. I am committed to ensuring customer success.
In my pursuit of continual learning and career development, I'm currently working full-time at RBC and enrolled in the Rogers Cybersecurity catalyst program, which is a 20-week intensive cybersecurity training in partnership with the SANS Institute, Ryerson University, RBC, Rogers and the Government of Brampton to obtain two certifications from GIAC:
As an ITIL certified expert in service management, I have shown that with my strong belief in ethics, factored with being reliable, loyal, adaptable, hardworking, and motivated to perform above and beyond expectations, I can be a valuable asset to any organization.
I love working in a challenging environment that is fast paced and dynamic as it provides the best opportunities to excel. Open to discussing opportunities in the computer networking and security industry.Download CV